Socio-Technical Systems

“The STS work design is based on the premise that outcomes such as work group productivity and job satisfaction can be manipulated by jointly optimizing both the social and technical factors of the workplace. Further, STS embraces the strategic choice model. From this perspective organizational members within work groups have some agency of choice–adjusting, interpreting, and monitoring the technology and not the other way around. While the research idiom is action science, the reporting protocol is the case study,” (Aldridge, 2004). This is an interesting premise. There is some truth that productivity and job satisfaction can be manipulated but it depends upon what the intent behind the leaders who implement these technical and social game rules. It seems that technology plays a greater factor in to today’s marketplace because of the technological advances made over the last few years.

When I think of STS in my career I can relate to it with my work utilizing the Agile Software Development Life Cycle. This is a collaborative effort using technical and social contributions to accomplish development goals.  When a formulated system is not used the evidence is clear. Outcome is much more tangible and positive than when you are just playing it by ear. The concept of STS is dynamic and aspects of it can be found throughout many organizations today.



Aldridge, J.W. (2004). Information on Socio-technical systems. Socio-Technical Systems: Team Building Glossary. Retrieved August 7, 2014 from:

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