In this article, Jessica DuBois-Maahs (a professor at USC) speaks about the advantages of diversity within an organization. She talks about three main areas in which diversity can help: it can drive productivity and business growth, it can cut costs by decreasing absenteeism, lower turnover, and improved productivity, and it can have a positive affect on the company’s image, good will, and even stock prices.
Within a diverse workplace, there must be a mature and sound leader in place to handle such an environment. There will be many different views, beliefs, and conflicting cultural values to deal with. In order to successfully handle this environment, the leader must be well-versed in each of the cultures represented. He or she must be able to understand where the employee is coming from and what is important to that person. An ignorant leader will certainly spell disaster in a diverse workplace.
An effective leader in this work environment must be able to manage political behavior and contrasting worldviews. As stated in our text for this class, “Being a good office politician means that you know how to turn individual agendas into common goals” (Phillips & Gully, 2012, p. 341). In any workplace, but especially a diverse one, there will almost certainly be different individual agendas. If the leader is able to transform these agendas into common goals, then the sky is the limit for the organization.
DuBois-Maahs, J. (2013, June 12). Merging Social Responsibility and Diversity. Diversity Executive. Retrieved June 15, 2013, from www.diversity-executive.com/articles/view/merging-social-responsibility-and-diversity/2
Phillips, J.M., & Gully, S.M. (2012). Organizational behavior: Tools for success. Mason, OH: