Effective, transformational leaders must understand organizational diversity, and know which diversity improvement strategies work. Harvard Professor Frank Dobbin, and fellow researchers, surveyed 829 firms, with over 31 years of Equal Employment Opportunity Commission (EEOC) data, to determine the efficacy of various diversity enhancement strategies. Survey criterion was simply the change in percentage of women and minorities in management following implementation of the respective diversity program. Interestingly, the most popular strategies, such as basic diversity training 101, had minimal and sometimes even negative results. Two methods that consistently improved diversity were the appointment of diversity managers who were held accountable for results, and mentoring programs that teamed up minorities with more senior managers. Business mistakes regarding diversity can be very costly. Texaco and Coca-Cola learned this lesson the hard way with fines totaling $176 million and $192.5 million respectively. Diversity Management in Corporate America provides the information leaders need in order to determine which method will best meet their organization’s needs (Dobbin, Kalev, & Kelly, 2007).
Dobbin, F., Kalev, A., & Kelly, B. (2007). Diversity management in corporate America. Retrieved from Harvard University Department of Sociology, Publications website: http://scholar.harvard.edu/dobbin/publications/diversity-management-corporate-america