The true challenge will be communicating with employees (think Millennial’s, GEN Y or younger) and employees communicating with each other while some have had handheld devices and technology readily available all their lives. This has also presented them with access to live information. After all, one could have watched the twin towers topple to Ground Zero in real time. I remember when PDA was an abbreviation for a behavior (Public Display of Affection) not condoned between uniformed armed service members and now it is identified as something entirely different. My tween-aged nieces and nephews lack the ability to articulate which was demanded of me at their age. The reason for a “caveat emptor” attitude among management may not be due to their receptiveness (or lack thereof) but perhaps their inability to lead younger counterparts or employees whom demonstrate superior technical skills to their own. Management may be afraid to share and collaborate because they are unsure of the potential of STS let alone how to integrate and then align integration.